Terms of service

Last Updated: 9/12/2025

Welcome to Dermakart (“we”, “our”, “us”). This website www.dermakarts.com is operated by Dermakart, India. By accessing our website or purchasing dermatology and skincare products from us, you agree to be bound by these Terms of Service (“Terms”).

If you do not agree with these Terms, please do not use our website.

1. Website Use & Eligibility

  • You must be 18 years or older to place orders on this website.
  • You agree to provide accurate, current, and complete information during checkout.
  • Any misuse of the website for illegal, fraudulent, or unauthorized purposes is prohibited.

2. Dermatology & Medical Disclaimer

  • All products sold are cosmetic / dermatology skincare products intended for external use only.
  • Information provided on the website is for educational and informational purposes only and does not replace professional medical advice.
  • Results may vary depending on skin type and usage.
  • Always consult a qualified dermatologist or healthcare professional before using products if you have sensitive skin, allergies, existing skin conditions, are pregnant, or under medical treatment.

3. Product Information

  • We strive to display accurate product descriptions, ingredients, usage instructions, and images.
  • Minor variations in packaging, labeling, or appearance may occur.
  • We reserve the right to modify product details without prior notice.

4. Pricing & Payments

  • Prices are listed in Indian Rupees (₹) and include applicable taxes unless stated otherwise.
  • We reserve the right to change prices, discontinue products, or limit quantities without notice.
  • Payments are securely processed via third-party payment gateways. We do not store your card or payment details.

5. Order Acceptance & Cancellation

  • We reserve the right to refuse or cancel any order due to:
  • Incorrect pricing or product information
  • Stock unavailability
  • Suspected fraudulent activity

If payment has already been made, refunds will be processed as per our Refund Policy.

6. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to location, courier delays, or unforeseen circumstances.
  • Ownership and responsibility of products transfer to the customer upon successful delivery.
  • We are not responsible for delays caused by logistics partners.

7. Returns, Replacements & Refunds

  • Please review our Returns & Refund Policy for complete details.
  • Due to hygiene and safety reasons:
  • Opened or used skincare products are generally non-returnable.
  • Refunds/replacements are subject to inspection and approval.

8. Intellectual Property

  • All content on this website, including:
  • Brand name, logo, images, graphics, text, product formulations, and design
    is the intellectual property of Dermakart and may not be copied, reproduced, or distributed without written consent.

9. User Conduct

You agree not to:

  • Violate any local, national, or international laws
  • Upload false, misleading, or harmful information
  • Attempt unauthorized access to our website or systems

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

11. Limitation of Liability

  • To the maximum extent permitted by Indian law:
  • We shall not be liable for indirect, incidental, or consequential damages arising from use of the website or products.
  • Our liability shall not exceed the amount paid for the product purchased.

12. Indemnification

You agree to indemnify and hold Dermakart harmless from claims, damages, or legal expenses arising from misuse of products, violation of these Terms, or breach of applicable laws.

13. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

14. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Pune Maharashtra, India.

15. Contact Information

For questions regarding these Terms, contact:

Email: support@dermakarts.com
Company Name: Dermakart
Address: Shop no.2, Unique Apartment Giriraj Society, Sukh Nagari, Bijali Nagar, Akurdi, Pimpri-Chinchwad, Maharashtra 411033